Welcome to Bergwall’s Online Support! If you ever need help with any of your Bergwall products, contact us immediately at support@bergwall.com or call 1-800-934-8696. We will be happy to help you with any issues you may be having. We hope you find the following support videos helpful.

Video Tutorials for Online Training

Getting Started

This video gives an overall summary of the online course including an explanation of the functionality available to an instructor. Get started with this video first!
 

Enrolling Your Students

There’s two ways to enroll – manual enrollment and self-enrollment by the students (recommended). This video describes the process for self-enrollment by the students as well as what’s needed if the instructor prefers manual enrollment.
 

Understanding the News and Calendar

The online training courses provide the functionality for messages through forum posts and scheduled events using a calendar. In addition, students may communicate with their instructor as well as with each other using the forum, as well. This video explains how each works.
 

Using the Gradebook and Reports

Bergwall’s online training provides a full-fledged gradebook as well as many reports that instructor’s may utilitize. this video shows the reporting function of the gradebook as well as the different reports that are available.